AT&T Store

Ubicación de AT&T Store

Ver tienda

Horario de AT&T Store

Hoy abre hasta las 20:00.

Lunes: 10:00–20:00
Martes: 10:00–20:00
Miércoles: 10:00–20:00
Jueves: 10:00–20:00
Viernes: 10:00–20:00
Sábado: 10:00–20:00
Domingo: 11:00–18:00

AT&T Store en Hamburg, PA: Un Centro Integral de Telecomunicaciones

La AT&T Store ubicada en 1728 Tilden Ridge Dr Unit A145, Hamburg, PA 19526, Estados Unidos, es un punto de referencia para aquellos que buscan soluciones completas en el mundo de las telecomunicaciones. Representa una importante presencia de la compañía AT&T en la región, ofreciendo una amplia gama de productos y servicios diseñados para satisfacer las necesidades de una clientela diversa. El número de teléfono para contactar con la tienda es 4846603629, y su página web oficial se encuentra en att.com, donde los usuarios pueden acceder a información detallada y realizar gestiones online.

Especialidades y Servicios Ofrecidos

Como proveedor de servicios de telecomunicaciones, la AT&T Store ofrece un portafolio extenso que abarca diversas áreas: * Tienda de móviles: La tienda cuenta con una variedad de dispositivos móviles de las últimas generaciones, incluyendo smartphones, tablets y dispositivos 5G de diferentes marcas y rangos de precios. Se ofrecen opciones de financiación y planes de contrato para facilitar la adquisición de estos dispositivos. * Tienda de accesorios para móviles: Complementando la oferta de móviles, la tienda proporciona una amplia selección de accesorios, como fundas, protectores de pantalla, cargadores, auriculares y otros complementos que mejoran la experiencia del usuario. * Servicios de telecomunicaciones: Más allá de la venta de dispositivos, la AT&T Store ofrece una completa gama de servicios, incluyendo la contratación de planes de telefonía móvil, internet de banda ancha, televisión por cable y servicios de telefonía fija. Se brinda asesoramiento personalizado para ayudar a los clientes a elegir el plan que mejor se adapte a sus necesidades y presupuesto. Además, la tienda ofrece servicios de valor añadido como: * Recogida en tienda: Los clientes pueden recoger sus pedidos online en la tienda, lo que agiliza el proceso de entrega. * Compra en tienda: La tienda ofrece la posibilidad de comprar directamente los productos y servicios ofrecidos. * Servicios en las instalaciones: Dentro de la tienda, se ofrecen servicios de asistencia técnica, configuración de dispositivos y resolución de problemas.

Información Adicional y Accesibilidad

La AT&T Store de Hamburg se distingue por su compromiso con la comodidad y accesibilidad de sus clientes. Algunos de los datos de interés adicionales incluyen: * A domicilio: Se ofrecen servicios de entrega a domicilio para aquellos clientes que no pueden desplazarse a la tienda. * Acceso para sillas de ruedas: La tienda está equipada con acceso para personas con movilidad reducida, garantizando que todos los clientes puedan acceder a sus servicios. * Aparcamiento adaptado para sillas de ruedas: Se dispone de plazas de aparcamiento reservadas para personas con discapacidad. * Wi-Fi: La tienda ofrece conexión Wi-Fi gratuita a sus clientes. * Pagos con móvil vía NFC: Los clientes pueden realizar pagos de forma segura utilizando la tecnología NFC (Near Field Communication) con su dispositivo móvil. La valoración media de la tienda en Google My Business es de 4.3 sobre 5, lo que refleja la satisfacción general de los clientes con los servicios prestados. Esta puntuación positiva, junto con la gran cantidad de valoraciones (197), ilustra el compromiso de la tienda con la calidad del servicio y la atención al cliente. Se aprecia especialmente la actitud de los empleados, quienes, incluso en situaciones donde no dominan el idioma inglés, demuestran una gran disposición a ayudar y brindar un servicio atento y eficiente. Esto sugiere un enfoque en la empatía y la comunicación efectiva como pilares fundamentales de la experiencia del cliente.

En resumen, la AT&T Store en Hamburg, PA, es un centro de telecomunicaciones integral que ofrece una amplia gama de productos y servicios, combinados con un compromiso con la accesibilidad y la atención al cliente. Su ubicación conveniente y sus múltiples servicios la convierten en una opción atractiva para aquellos que buscan soluciones de comunicación de última generación.

Opiniones de AT&T Store

EL R. M.

5/5

El servicio excelente y atento buscan la manera de dar el servicio aunque no sepa hablar inglés.

Haley G.

1/5

We have visited this store multiple times to get assistance with releasing a phone number to be added to another AT&T account and the employees tried their best to help us however the manager had absolutely no interest in helping. On Friday 04/18/2025 we went to this store again to have a TOBR added to the account the number was leaving. We dealt with the manager of this store who stated he took care of everything for us that we just needed to then go to a corporate store to move the number. Once we got to the corporate store this past Saturday, we were informed there is a note on the account however it was not even added correctly (it was added as a general note on the account, not added to any phone number) and there was no authorization code added either to allow the number to move. We wasted so much time at this store to find out the assistance we received didn't even do anything useful. I would not recommend this store to anyone looking to work with AT&T.

Andrew W.

5/5

The Set-Up of my new device took extra time extending beyond the store hours and the Associates stayed to complete the job for me! They were super friendly, knowledgeable and it was a great experience overall! I'll be back! Thank you

T B.

5/5

Patience deserves a solid five stars! She took her time to explain everything, which was a relief from my uncomfortable employer business person. She also got me a new phone and saved a lot money on my bill. Thank you so much for your great job!

nancy B.

1/5

No stars..totally disgusted with the service I received. Looking into other service alternatives. No one who just paid $ 1000 on a phone should be pushed aside and told they don't know how to help you, and send you to another store 1/2 hour away only to be told they can't help you. I have been an ATT customer since the beginning of cell phones and I hope I won't be anymore very soon!

Jenna M.

5/5

They were very patient with our situation and helped my family get the new phone lines and replacement phones we needed. If they weren't sure of something, they would ask to verify so things didn't get messed up, instead of acting like they knew everything. I appreciate that.

Jefferson L.

1/5

We went for new phones. The manager ripped us off with older phones, upgraded direct tv , and internet that is not available in my area. When they set the internet up, they used a different address and phone number! Highly deceptive sales practices! ATT corporate is aware…..

Eric K.

1/5

Was recently told by this store that adding lines to the account would lower the bill, bill arrived and it was $100 higher. Corporate fixed the issue

EL R. M.

5/5

El servicio excelente y atento buscan la manera de dar el servicio aunque no sepa hablar inglés.

Amanda B.

1/5

I’m writing this review to warn others about the deceptive and unethical practices at the AT&T Store in Hamburg, PA, particularly by a representative named Edwin. In July 2024, my mother and I visited the store to upgrade her phone. I’m the account holder but live out of state, so we went together while I was visiting. Edwin told us we needed to upgrade our plan in order to upgrade her phone, but reassured us the bill would be $20 less than what we were previously paying and that it would include a hotspot. Instead, our bill shot up by $100 more per month and there was no hotspot added. I called this AT&T store to fix the issue and was told I had to be there in person. Since I live 10 hours away, we compromised: I would be on speakerphone while my mother returned to the store. While trying to fix this Edwin admitted, “Yeah, your bill shouldn’t be that high… I’ll have to add another line to fix it. There won’t be any charges and your bill will be $120/month.” He added a completely unused fourth line, claiming it was necessary to “fix” the issue then added that we’d need to manually remove “extras” from the account or he’d “lose his commission.” That alone should’ve been a huge red flag. Once again, the bill came out $60 more than promised. When I visited an AT&T store near me, the representative there was immediately alarmed. He said, “That’s not right,” and pointed out multiple issues: The plan made no sense We’d lost our military discount We were no longer eligible for trade-in promotions There were much cheaper plans available The extra line served no purpose We’ve now been overcharged by more than $1,000 over the past year. I’ve spent countless hours on the phone with AT&T and the Hamburg store, trying to resolve this. I’ve since filed a formal dispute with AT&T to address the false promises and overcharges. This is a clear case of deceptive business practices, manipulation, and misrepresentation. Do not trust the word of representatives at this store without demanding written proof and even then, double-check your billing details. I strongly advise avoiding this location altogether.

Andrew W.

5/5

Haley G.

1/5

T B.

5/5

¿Eres el dueño?

Sugiere un cambio. Lo revisamos antes de publicarlo.

← Volver al inicio